Build 7.50.2011
Updated
January, 2006 © Meridian Systems, Inc.
Thank you for your interest in Prolog WebSite 7.5 SP2! This document contains the latest information about Prolog WebSite 7.5, including important installation information, what's changed and any known issues in this build.
On a computer where Prolog WebSite 7.5 has been installed, you can typically find this document in the following location (where "x" is the hard drive where Prolog WebSite is installed):
x:\Program Files\MPS\Prolog WebSite 7\readme.htm
For the latest information about Meridian Systems software, see our Web site at www.meridiansystems.com.
Windows 2003, IIS6, and Office 2003
Prolog WebSite supports only the English versions of Windows 2003, IIS6, and Office 2003.
Configuring IIS6
If you are using IIS6, you need to manually configure a few items in IIS6. For information on setting up IIS6 to work with Prolog WebSite, see "IIS6 Setup" in the "Known Issues Related to Third Party Components" section.
Installing on Windows 2003
After installing Prolog WebSite on Windows 2003, the Next button on the first page of the Prolog WebSite Admin pages may not work properly. If this occurs, close the page, finish the installation, and then open the Admin pages from the Start menu to finish setting up Prolog WebSite.
For detailed information on installing and getting started with Prolog WebSite 7.5, see the document called "Install.htm" on your Prolog Application Suite CD.
This Service Pack can only be applied to Prolog Website 7.5, and therefore if you are currently running an earlier version you must upgrade to 7.5 first.
If you want to upgrade from version 6 to any version of 7.0 higher than 7.0 SP1, you must first install version 7.0 SP1 released in July 2003 and then install the next version. For example, if you want to install Prolog Website 7.5 but are still using Prolog Website 6.56, you must install Prolog Website 7.0 SP1, then install Prolog Website 7.2 and finally install Prolog Website 7.5. Upgrading in steps as outlined ensures that your product and databases are updated appropriately.
For further detailed information on upgrading your version of Prolog Website to version 7.5 please refer to the document called "install.htm" on your Prolog Application Suite 7.5 CD.
Meridian Systems strongly recommends that you install the latest SQL Server or MSDE service patch before you upgrade to Prolog WebSite 7.5. Installing this patch can help prevent harmful viruses from affecting your company's computers. If you are running Prolog WebSite 7.5 on a Windows 2000 Server running SQL Server 2000, you must have the latest service patch. If you do not have the latest service patch installed, you may encounter an error when launching the Prolog WebSite Admin pages. If you need assistance with the upgrade process, contact Meridian Support.
Before upgrading, Meridian strongly recommends that you review the technical bulletin B7005 - Upgrading and Importing Projects to the Prolog Application Suite 7.5 available on Meridian's SupportLink.
To install this service pack, do the following:
Ensure that your current version of Prolog Website is 7.50.0037 or 7.50.1001.
Run the service pack file PW750SP2.exe supplied by Technical Support.
After applying the service pack, restart the server.
Important - Licensing Changes
Meridian Systems has updated License Manager to enable it to host both a Concurrent User license and a Named User license on the same computer. If you have a Concurrent User license and purchase a Named User license, you can host both of these licenses on the same computer. For more information, open the License Manager Help system by clicking Help in License Manager. If you want to review this Help system before you upgrade to 7.5, you can find this Help system on Meridian System's SupportLink.
For information on changes in releases before 7.5, see "What's Changed in Prolog WebSite 7.x?"
| What's Changed - Latest Release |
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Known Issues Fixed
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| Prolog WebSite 7.5 Server |
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Minimum: Intel® Pentium® 400 or equivalent processor; Recommended: 550MHz or higher |
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Microsoft® Windows® 2003 (Standard, English version) SP1, XP
(Professional) SP2, 2000 (Professional, Server and Advanced Server) SP4 |
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Minimum: 64 MB RAM memory; Recommended: 256 MB RAM |
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If SQL Server is already installed on the server, 250 MB of free
hard disk space is required. If SQL Server is not
already installed, another 190 MB of space is required to install MSDE. Depending on selected options, approximately 125MB is temporarily required on the partition where your system Temp folder is defined. This space is freed immediately after installation. For more information on storage capacity needs, see the technical bulletin B7014 - Server Storage Capacity Guidelines. |
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If using a Proxy server, do not cache pages. For the Web server firewall settings, open Port 80, allow session cookies to pass and ActiveX controls to be downloaded. |
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Internet Service (required for external access only) Provider or connection: Minimum Bandwidth: ISDN (128K/s); Recommended: Fractional T1 or higher. Router, IP address and Web site URL |
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Required Software
Minimum: Microsoft Internet Explorer 5.01; Recommended: 5.5 to 6.0 Microsoft Internet Information Server (IIS) 5.0 Microsoft Internet Information Server (IIS) 6.0 (English version) One or more Prolog Manager 7.2 databases For supported file formats, please see the technical bulletin B0086 - Supported File Formats. It is the responsibility of the customer to ensure compliance with all Crystal Reports license agreements. |
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For International Users Your SQL Server language must match the language in your Prolog language database. For other requirements and recommendations for international users, see B7009 - Using Prolog Manager 7 Internationally. |
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Prolog WebSite 7.5 Client |
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Minimum: Intel Pentium 300 MHz, or equivalent; Recommended: 500 or higher |
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Allow session cookies to pass and ActiveX controls to be downloaded. Important: When you launch Prolog WebSite's Document Management for the first time, Prolog WebSite prompts you to download a file that contains three ActiveX controls (total download size: approximately 3.4 MB). Once the download is complete, Prolog WebSite may require you to restart your computer. Therefore, Meridian Systems recommends that you launch Document Management immediately the first time you start Prolog WebSite. |
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Required Software Minimum: Internet Explorer 5.01, SP2 (with Authenticode ® 2.0) (excluding Internet Explorer Macintosh Edition); Recommended: 5.5 to 6.0 |
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Internet Service (required for external access only) Provider and connection minimum: 56K dial-up; recommended: ISDN or Direct Subscriber Line (e.g. ADSL or Cable) |
These items are known issues in this release of Prolog WebSite 7.5. Note that the numbers that appear in parentheses are for Meridian Systems internal purposes.
Comments
The Link to Comments feature may not be available for those users running Windows XP and Windows 2003. To resolve this issue, you may download the latest Java engine from http://java.sun.com. (32722)
Document Management
After starting Prolog WebSite 7.5 for the first time,
opening Document Management automatically downloads new ActiveX controls.
After the download is complete, Prolog WebSite may prompt some users to
restart their computers. If you receive this message, log off from
Prolog WebSite, restart your computer, and then log back on
to Prolog WebSite.
If your company does not allow your browser to download ActiveX controls
from the Internet, you can install them from the Prolog Application Suite
installation CD. You must use the installation CD from the same version of
Prolog WebSite as your are installing. For more information, see
"Knowledge Base item #4671 - Document Management does not load or download
properly" on the Meridian Systems Website.
After uploading overtop an existing file, the extension (1) is currently added to the overwritten file and all subsequent files. (21973)
In Chinese Prolog WebSite, the File Upload Wizard cannot currently accept Chinese characters in the 'Heading/Title' and 'Description' fields. (22165)
Prolog WebSite client computer may run low on memory after uploading or downloading several files in Document Management. This issue occurs on clients using Windows NT 4.0 behind MS Proxy 2.0/ISA while using SSL. As a workaround, open the Windows Task Manager and end the multiple occurrences of "Transfer.exe" to release the system memory. (16274)
When uploading multiple image files in Document Management from a client machine running Windows 98, thumbnails may be created incorrectly. To avoid this issue, upload your image files one at a time. (16390)
If there are multiple versions of a file, you may be able to delete a version of the file that is attached to a record. (32765)
After upgrading from 6.52 to 7.2, redlines may be shifted down and to the right. For further assistance, contact Technical Support Services. (34552)
Meetings
After entering the pipe character '|' in any meeting item field, clicking 'Update' or 'Submit' will display an error message and delete that item and any items below it in the Meeting Items table. Avoid using the pipe character in the Meeting Items table in all circumstances. On standard US keyboards using English as your input language, the pipe character is entered by holding down the 'SHIFT' key and pressing the backslash '\' key. (17464)
Regional Settings
Ensure that all SQL Servers contain the same regional settings as Microsoft Internet Information Services (IIS). Otherwise, your date and numbering formats may be misinterpreted.
Request for Information
If Auto-Increment Numbers is turned on and the Numeric Formatting has a value set in Prolog Manager, when a user creates a new RFI in Prolog WebSite, erases the numbers that automatically populates in the Number field and enters another number, this number will not be formatted properly. However, if a user adds another new RFI, the Number field will be properly formatted. For example, if the Numeric Formatting is set to 3 and a user enters the "2a-2a" in the Number field, the number remains "2a-2a" instead of being formatted to "002a-2a". However, the next record will be automatically incremented and formatted to "003a-2a" depending on the Auto-Increment Number Style. (13500)
Running Reports
When running or filtering a Budget Transaction report, some users may encounter problems. Subscribers to ProjectTalk can bypass this issue by running the report in Project Management. All other users should contact Technical Support for assistance.
When running reports in Prolog Website, you may encounter a blank or partially displayed page. The error message "The file path for these reports is not accessible through Prolog Website" may also appear. If either of these situations occur, attempt to run the report again. If the problem persists, please contact Technical Support for further assistance. (14947)
Uploaded Files Virtual Directory
A recent Prolog WebSite feature modification requires that to view uploaded documents stored on a remote file server, a virtual directory must be created on the server running Prolog WebSite.
To Create a Virtual Direction
On your Windows 2000 or XP computer, right-click My Computer and select Manage. The Computer Management window opens.
On the Computer Management window, under Services and Applications and under Internet Information Services, right-click Default Web Site, point to New and select Virtual Directory.
The Virtual Directory Creation wizard starts.
Click Next.
Enter an alias for the virtual directory in the Alias field and then click Next.
Enter the folder path where the uploaded documents are located and then click Next. Ensure that you select the root folder where these documents are stored.
Set this virtual directory to Read and Write and then click Next.
Click Finish to create your virtual directory.
User Settings
Certain users may encounter issues after changing their language in the User Settings to Japanese. If you encounter any issues, contact Meridian Systems Technical Support Services.
Crystal Reports Limitation
When exporting a report with a logo that uses an OLE Word document object to MS Word or Excel formats, an error will occur. Either change the logo to a Bitmap format or do not use a logo when exporting the
report. (12703)
When exporting a reports, it cannot be exported to PDF
format. Use Rich Text Format instead.
When exporting a report with a logo to Rich Text Format, the logo will not be saved to the .rtf file. To export a report with a logo, use the Word for Windows format.
When you uninstall Crystal Reports 8.0.0.371 from the Prolog WebSite 7.5 server, Crystal Reports partially uninstalls the Crystal Smart Viewer for ActiveX component. This component is essential as it enables you to run reports in Prolog WebSite 7. To resolve this issue, see the following steps.
To Restore Crystal ActiveX Component functionality
Select Add/Remove Programs from the Control Panel window.
In a Windows 2000 or XP computer, select Meridian Systems Prolog WebSite 7 and click Change.
The Prolog WebSite 7.5 Installation Wizard starts. You may also be prompted to insert the Prolog Application Suite CD. If so, insert the CD that contains the latest release of Prolog WebSite 7.5.
Click Next.
Select Repair and then click Next.
After repairing Prolog WebSite, restart your computer.
Log on to Prolog WebSite and run a report.
You will be prompted to install Crystal Smart Viewer for ActiveX.
Click OK.
With Prolog Manager installed, when you run a report in Prolog WebSite, the Crystal Viewer may not display the report properly. This is due to a known issue with the Crystal ActiveX component not being downloaded properly to a computer with Prolog Manager installed. A workaround exists for this issue. For Windows 98 and Me, use the Search feature to locate the file crviewer.dll. This workaround applies to Windows 2000:
From the Start menu, click Run.
The Run dialog box appears.
In the Open field, type (where "x" indicates your local drive):
Regsvr32 /u x:\Winnt\System32\crviewer.dll
Click OK.
The crviewer.dll file is unregistered.
In Windows Explorer, locate crviewer.dll in the System32 folder on your hard drive.
Right-click on the file name and Rename it to crviewerold.dll.
In Prolog WebSite, run the report again.
The Crystal Viewer component will be properly downloaded, enabling you to view the file.
In Windows Explorer, locate crviewerold.dll in the System32 folder on your hard drive.
Right-click on the file name and and Rename it to crviewer.dll.
From the Start menu, click Run.
The Run dialog box appears.
In the Open field, type (where "x" indicates your local drive):
Regsvr32 x:\Winnt\System32\crviewer.dll
The file is registered again.
Document Management
Certain types of GIF (.gif) files may not be viewable in the Prolog Viewer and an error may occur. This is due to the known issue with the RasterX component. To view the file, use the default Windows Viewer.
Due to a known limitation of RasterX filters, rotating .TXT, .PDF or .XLS documents in Prolog Viewer will cause any text within the document to disappear. (14661)
Due to a known limitation with RasterX, using Prolog Viewer to print a Microsoft Word document that contains image may cause an error and the document will not be printed. As a workaround, open the file in the native viewer or download it to your computer and then print it. (37722)
Installation
When installing Prolog WebSite remotely on Windows 2000 Server with Terminal Services, from a Windows 2000 Terminal Services Client or a Citrix Server Client (ICA), MSDE may not be installed properly and the installation prompts may not appear properly. These issues are due to known limitation with Windows Installer. Therefore, the products must be installed on the server. For more information, see Microsoft's knowledge base item Q255582. (12713)
When you use Windows 2003 and IIS6, you need to take a few steps to manually configure a few items in IIS6.
Ensure that WebDave is turned on. If you are using URLScan, ensure that the verbs Put and MKCOL are allowed.
Ensure that the ASP Engine is enabled.
Please refer to your IIS6 documentation for further instructions.
Add a new MIME extension. Follow the instructions in Microsoft Knowledge Base Article 326965 - IIS 6.0 Does Not Serve Unknown MIME Types for adding a new MIME type. Add the File Type with the Associated Extension of ".*" and the Content Type as "text/plain" (both without quotes).
IIS Lockdown
Due to a Microsoft limitation with the IIS LockDown Tool
for the NTFS file system, users may encounter two possible error messages
when uploading files. There are workarounds for both error messages.
Important: The following procedures require you to make modifications to the Urlscan.ini file. Changing the category of the PUT verb to [AllowVerbs] in this file can allow other users to upload data to your Web server.
If you encounter the file transfer error 404:
Locate the "Urlscan.ini" file.
Open Urlscan.ini and move the PUT verb from [DenyVerbs] to [AllowVerbs].
Save the change.
Reset IIS LockDown.
If you encounter the file transfer error 12030, this is because the MS Security Rollup Package (w2kSP2SRP1) was installed on the web server along with the IIS LockDown Tool. To resolve this, IIS LockDown must be reinstalled with the following selections:
Run the IIS LockDown version 2.1 setup.
On page 1 of the setup wizard, select Other (Server that does not match any of the listed roles).
On page 2 of the setup wizard, select Web Service (HTTP).
On page 3 of the setup wizard, clear the Active Server Pages (.asp) and Server side includes (.shtml, .shtm, .stm) check boxes.
On page 4 of the setup wizard, clear the Disable Web Distributed Authoring and Versioning (WebDAV) check boxes.
On page 5 of the setup wizard, select Install URLScan filter on the server.
After finishing the setup, in Prolog WebSite set full permission to the Web Anonymous User and Web Application user groups for all folders and subfolders.
Open Urlscan.ini and move the PUT and MKCOL verbs from [DenyVerbs] to [AllowsVerbs].
Save the change.
Reset IIS LockDown.
Note: if you are using an earlier version of IIS LockDown and encounter this error, uninstall your current version and follow the preceding steps.
Due to a Microsoft limitation with the IIS LockDown Tool for the NTFS file system, the Web Anonymous Users group is created and IUSER is assigned to this group with "Deny Write" permission . This creates an issue when installing Prolog WebSite
7.5. There are two workarounds. Either one may be used depending on your needs.
If you have a previous build of Prolog WebSite, completely remove the previous version using Add/Remove Programs, and then delete the Prolog WebSite
7 folder before installing the new version. The Prolog WebSite 7 folder is typically located in the folder path (where x indicates the drive onto which you installed Prolog WebSite):
x:\Program Files\MPS\
Without uninstalling the previous version, ensure that
the Web Anonymous Users group has full permissions to the Prolog WebSite 7
folder and all its subfolders. The Prolog WebSite 7 folder is typically
located in the folder path (where x indicates the drive onto which you
installed Prolog WebSite):
x:\Program Files\MPS\
To ensure that the Web Anonymous Users group has access to its subfolders,
set the folder group security to "Allow inheritable permissions from
parent to propagate this object" on the Prolog WebSite 7 folder.
PDF Creation
PDF files created with pdf creators other than Adobe Acrobat may not be displayed properly in Prolog Viewer. (34048)
Meridian Systems makes every effort to ensure that our products function problem-free on a variety of computer and network configurations. Because different computers and networks can present unforeseen operating-environment situations, Meridian Systems provides comprehensive Technical Support Services that you can access in a number of ways.
Meridian Systems Support Services Handbook explains the services available to customer for the Prolog Application Suite (PAS), including Prolog Manager, Prolog WebSite, Prolog Executive, Prolog Pocket, Prolog Scheduler, GigaPlan Enterprise (self-hosted version) and Prolog LT. Download this handbook from Meridian Systems's SupportLink at http://www.meridiansystems.com/images/PDF/Support Services Handbook.pdf or open it from the Tools folder on your installation CD.
Meridian Systems Technical Support Services is based out of the Meridian Systems business headquarters in Folsom, California, where Technical Support Analysts are available from 5 a.m. to 5 p.m. Pacific Time, Monday through Friday. We are committed to responding to your needs within one business day of your support request.
Before you contact Meridian Systems Technical Support Services, be sure that you have the following information available:
The product serial number
You can find this on the package that your software arrived in, or on your CD jacket or by clicking About in the top right-hand corner of Prolog WebSite.
The full product version number
You can find this on the package that your software arrived in, or on your CD jacket or by clicking About in the top right-hand corner of Prolog WebSite.
You can contact Meridian Systems Technical Support Services by:
Email: tech@meridiansystems.com
Fax: 916 294-2001
Telephone: 800 565-9490 or 916 294-2100
Internet:
http://www.meridiansystems.com/supportlink/index.asp
Meridian Systems SupportLink includes a technical knowledge base,
answers to frequently asked questions, technical documentation and a form to
submit specific support requests 24 hours a day, 365 days a year.
Mail:
Meridian Systems
Attn: Technical Support Services
1180 Iron Point Road, Suite 300
Folsom CA 95630
THE INFORMATION PROVIDED IN THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MERIDIAN SYSTEMS DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL Meridian Systems OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF Meridian Systems OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.
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